防御与促进:人际和谐在员工建言行为中的作用
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C936

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教育部人文社会科学研究规划基金(20YJA630061);国家自然科学基金(72172024)


Prevention and Promotion: The Role of Interpersonal Harmony in Employee Voice Behavior
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    摘要:

    建言作为一种重要的组织公民行为受到很多组织管理学者的关注,然而基于恐惧和顺从的建言动机却没有得到应有的重视。基于个体动机视角,研究不仅关注亲社会型建言,也关注防御型建言和默认型建言等行为,考察防御定向和促进定向对员工建言行为的影响机制,探讨人际和谐的中介作用以及心理安全感的调节作用。对17家民营企业550个员工的实证研究表明:人际和谐在调节定向与建言行为之间起中介作用,即其中的避免破裂维度中介防御定向与防御型建言、默认型建言之间的关系,而促进和谐维度中介促进定向与亲社会型建言之间的关系;心理安全感负向调节避免破裂与防御型建言、默认型建言的关系。

    Abstract:

    Voice behaviors have been studied by many organization management scholars as an important organizational citizenship behavior. However, the motivation of voice based on fear and obedience has not been paid enough attention. From the perspective of individual motivation, this paper focuses not only on prosocial voice, but also on defensive voice and acquiescent voice. And it examines the influence mechanism of regulatory focus on employee voice behavior, i.e., explores the mediating role of interpersonal harmony and the moderating role of psychological safety. The results of the survey of 550 employees in 17 private enterprises show that interpersonal harmony plays a mediating role between regulatory focus and voice behavior, that is to say, disintegration avoidance mediates the relationship between prevention focus and defensive voice and acquiescent voice, and harmony enhancement mediates the relationship between promotion focus and prosocial voice. Psychological safety negatively regulates the relationship between disintegration avoidance and defensive voice and acquiescent voice. The findings have some implications for enterprises to stimulate or decease specific employee voice behavior.

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刘小娟,王国锋.防御与促进:人际和谐在员工建言行为中的作用[J].河海大学学报(哲学社会科学版),2022,24(1):92-99.(LIU Xiaojuan, et al. Prevention and Promotion: The Role of Interpersonal Harmony in Employee Voice Behavior[J]. Journal of Hohai University (Philosophy and Socail Sciences),2022,24(1):92-99.(in Chinese))

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  • 在线发布日期: 2022-03-01
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