As an externally embedded resource, digital technology has the potential to alleviate challenges in grassroots governance. However, its application is not flawless and often struggles to deeply integrate with grassroots governance scenarios, resulting in the phenomenon of “digital suspension.” Such phenomena manifest as digital technologies hovering above grassroots work, governance entities, public demands, and governance processes. This leads to various issues, including increased digital burdens on governance entities, wastage of governance resources, digital governance involution, and digital formalism. The root causes of digital suspension can be categorized into four aspects. Firstly, the bureaucratic structure of grassroots governance results in rigid management modes that hinder flexible application of digital technologies. Secondly, many digital governance tools fail to adequately consider the actual needs of grassroots settings, making these tools ineffective in practice. Additionally, the digital literacy of grassroots staff and the general public is generally insufficient, lacking the necessary skills and knowledge to effectively utilize digital tools. Finally, the path dependence on traditional governance methods obstructs the deep integration of new technologies. To address these issues, an optimization based on a “de-suspension” path encompassing “structure-tool-subject-object-method” should be pursued. Specific measures include optimizing grassroots governance structures to reduce rigidity caused by bureaucratization, developing digital governance tools that cater to actual grassroots needs, enhancing the digital literacy of governance entities and the public through training and education, and innovating governance methods to establish more efficient and flexible governance mechanisms. Through scientific approaches, we aim to enhance governance efficiency and promote deeper integration of digital technology with grassroots governance, enabling digital technology to truly become an empowering tool for improving grassroots governance.