公共管理中的数字助推:理论体系与研究展望
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(南京大学政府管理学院)

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徐彪(1981—),男,教授,博士,主要从事行为公共管理与健康政策研究。E-mail:xubiao@nju.edu.cn

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国家自然科学基金面上项目(72374101);国家社会科学基金重大项目(23&ZD133)


Digital Nudging in Public Administration: Theoretical Framework and Research Prospects
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(School of Government, Nanjing University)

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    摘要:

    数字助推通过将行为经济学中的“助推”理念嵌入数字治理场景,借助算法推荐、交互界面与实时数据反馈,在不剥夺个体选择自由的前提下,对公众行为进行柔性引导,已逐渐成为数字治理时代重要的新型行为治理工具。然而,现有研究多从行为经济学或信息系统视角展开分析,但对数字助推在公共管理中的嵌入逻辑、理论基础与运行机制仍缺乏系统阐释。基于此,在梳理传统助推向数字助推演化逻辑的基础上,从行为科学、公共治理与数字治理3个维度构建数字助推的理论体系,提出公共管理中数字助推“分析-设计-评价”的三阶段理论框架。进一步地,从“工具类型-行为机制”双重视角对数字助推进行系统分类,提出稀缺类、默认类、社交类、强化类与反馈类共5种典型数字助推类型,并揭示其通过选择架构优化、社会规范信息、个性化推送、提醒通知、界面设计与反馈强化等机制影响公众行为的作用路径。然而,数字助推在提升治理精准性与政策执行效率的同时,也可能带来自主性削弱、认知操控、隐私泄露、算法偏差与程序不公平等法律伦理风险,因此,围绕数字助推的技术演进、学科嵌入、制度规范与法律伦理边界等提出未来研究议程。

    Abstract:

    Digital nudging embeds the concept of “nudging” from behavioral economics into digital governance contexts. By leveraging algorithmic recommendations, interactive interfaces, and real-time data feedback, it subtly guides public behavior without depriving individuals of their freedom of choice, and has gradually become an important new form of behavioral governance in the era of digital governance. However, existing studies have mainly examined digital nudging from the perspectives of behavioral economics or information systems, while lacking a systematic explanation of its embedded logic, theoretical foundations, and operational mechanisms within public administration. Against this background, this study reviews the evolutionary trajectory from traditional nudging to digital nudging and constructs a theoretical framework for digital nudging from three perspectives: behavioral science, public governance, and digital governance. This paper proposes a three-stage framework of “analysis-design-evaluation” for digital nudging in public administration. Furthermore, from the dual perspectives of “tool types-behavioral mechanisms”, this study systematically classifies digital nudging into five typical categories: scarcity-based nudges, default nudges, social nudges, reinforcement nudges, and feedback nudges. Additionally, it reveals the mechanisms through which these nudges influence public behavior, including choice architecture optimization, social norm information, personalized recommendations, reminders and notifications, interface design, and feedback reinforcement. While digital nudging can enhance governance precision and policy implementation efficiency, it may generate legal and ethical risks, such as weakened autonomy, cognitive manipulation, privacy leakage, algorithmic bias, and procedural unfairness. Finally, this study outlines future research agendas concerning the technological evolution, disciplinary embedding, institutional regulation, and legal-ethical boundaries of digital nudging.

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引用本文

徐彪,席海玲.公共管理中的数字助推:理论体系与研究展望[J].河海大学学报(哲学社会科学版),2026,28(3):80-92.(XU Biao, XI Hailing. Digital Nudging in Public Administration: Theoretical Framework and Research Prospects[J]. Journal of Hohai University (Philosophy and Socail Sciences),2026,28(3):80-92.(in Chinese))

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  • 在线发布日期: 2026-07-13
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